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WindowWorks

Our story

We take care of our team, so they take care of your property.

WindowWorks is a locally owned exterior cleaning company that has spent 20+ years caring for homes and businesses across the Eastside & Greater Seattle. Most of our work is repeat and referral, and we have a 4.9 rating across 300+reviews to show for it.

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The WindowWorks crew of insured, background-checked technicians in front of their soft-wash truck, serving the Eastside and Greater Seattle

The crew

The people behind the work.

Different jobs, the same standard. Meet a few of the people who look after your property and the experience around it.

Connor Kraft, General Manager at WindowWorks, in uniform in front of an ivy wall

General Manager

Connor Kraft

I'm Connor, the General Manager for WindowWorks. I grew up in Fall City, WA. I love to ski, hike, camp, and play most board/card games. I'm a pretty cliche PNW guy. I've been working alongside Craig for the past 7ish years cleaning windows, climbing roofs, and hanging lights. I love that no day is the same and every house has its own unique difficulties. I especially love taking on very technical jobs where other companies couldn't get the customer the results they wanted.

Rye E., Office Manager at WindowWorks, in uniform in front of an ivy wall

Office Manager

Rye E.

Rye is our Office Manager, professional cat-herder, and resident weirdo. Born and raised on a farm in Ohio, she moved to Idaho at 19 and subsequently joined the US Navy, ultimately stationed on NAS Whidbey Island for the entirety of her naval career. The mountains of the PNW were a "love at first sight", and on weekends you'll find her out on the mountain trails of the Cascades with her dogs, hooking salmon out of the river, or traversing the off-roading trails in her trusty 4Runner. In her quiet time, she loves to read and bake, currently working her way through the Top 100 Literary Classics list and trying out different sourdough recipes.

Rye loves working as an Office Manager because she loves being the support system "behind the scenes", handling the day-to-day tasks so our team can focus on the most important part of our business: our customers. You'll often speak with her over the phone or via text, so feel free to say "Hi!"

Emily G., Field Lead at WindowWorks, in uniform in front of an ivy wall

Field Lead

Emily G.

I grew up in the PNW and quickly realized I'm way happier working outside with my hands than sitting behind a desk. Doing exterior maintenance at WindowWorks is great because you actually get to see what you accomplished at the end of the day. Plus, getting to know and talk to new people every day makes the job feel more personal. When I'm off, I'm usually spending time outdoors, reading, or with my family.

Jake D. of WindowWorks standing on a mountain summit at sunset

Field Technician

Jake D.

I grew up in North Bend, Washington and have lived here my whole life. I'm a photographer and videographer, and I love hiking and being in the mountains. I've worked a lot of oddball jobs, from restaurants to landscaping, and I used to run my own window cleaning business. I still run a photography and videography business, editing for people online, and I've worked with some pretty big names. I enjoy this work because it lets me connect with customers and get people's homes looking pretty. I've done the window cleaning side of it before, so it's something I know.

Noa H., Field Technician at WindowWorks, in uniform in front of an ivy wall

Field Technician

Noa H.

Outside of work I love to disconnect from everything by exploring the woods and camping. I keep myself busy helping people I know with work they need done, or the things they just haven't been able to get to. I also love to fish, and I have countless fly fishing and spinner rods.

I'm a very driven person. I'll always push to get something done, and I go out of my way to go the extra mile for others. For music, I listen to everything, I don't discriminate on genres, but a song I really like is 'That's the Way of the World' by 高中正義 (Masayoshi Takanaka).

I like this type of work because I'm a labor-oriented person and a social one, so I strive to make sure my work meets and exceeds expectations. I love seeing it bring a smile and some joy to people's faces.

Craig Hauser, owner of WindowWorks, with his wife Shelby and their dog River on a mountain ridge in the Snoqualmie Valley
Craig with his wife Shelby and their dog, River.

From the owner

Hi, I'm Craig Hauser, the owner of WindowWorks.

I was born and raised in the Snoqualmie Valley, and I love everything about this area. You will find me mountain biking, skiing, fly fishing, trail running, and watching live music on the weekends with my wife Shelby, our pup River, and our amazing community. That's what living in the Pacific Northwest is for. That's why we live here.

Unfortunately, the catch is that all the rain that keeps it this green also grows moss on your roof, packs your gutters every fall, and basically allows your home to get eaten alive if left unchecked. Staying ahead of it is a real job on top of the one you already have.

I've been doing this work for over 15 years. I started with windows, spent a while hanging off ropes cleaning skyscrapers downtown, then ran my own small business locally in the Snoqualmie Valley. Back in 2023, I bought WindowWorks and rebuilt it the way I always thought it should be done.

Mostly, I was tired of watching people line up three or four companies to take care of one house. Roof, siding, windows, gutters, pressure washing, the holiday lights. Now it's one call and you're done.

While many other companies are going the way of automation, AI, and overseas answering services, we have chosen a different route: we are only getting more personal. When you call, you get a real person who picks up and knows your name. You get techs walking through your door who were hired for their trustworthiness and personality. You get people who know your home and your unique preferences and needs. As a bonus, you're not hunting for somebody new every spring, waiting on a guy who said he'd show and didn't, or paying twice because the last crew did a half-ass job and disappeared.

We build trust one job at a time, until you feel comfortable handing over your exterior maintenance and putting your feet up.

We're not the cheapest, but we're the crew you don't have to think about twice. Our people are insured, trained, and paid well enough to stick around and take it seriously, and every job gets held to the same standard. So you get the same result every time, whether or not the same face shows up. This is our home, and we treat our customers like neighbors, because that's what you are.

Thanks for trusting us with your most precious asset.

The early days

Where it started.

WindowWorks window cleaners dressed as Where's Waldo in climbing harnesses outside Seattle Children's Hospital
Dressed as Where's Waldo at Seattle Children's Hospital, so the kids inside could find us out their windows.
Craig and Connor standing outside the Encompass building in the Si View Window Cleaning days
Craig and Connor outside Encompass, back in the Si View days.

Who's on your property

You should know exactly who's on your property.

Our technicians are insured, background-checked, and certified through a multi-level training program, with a written property-protection protocol on every job. We even built our own training facility.

  • Background-checked before day one
  • W2 employees, never day-hire subcontractors
  • Multi-level certified technicians
  • Written property-protection protocol
  • OSHA-aligned safety training
  • Our own training facility

Trained in the WindowWorks way

Every hire is chosen and trained to make even the most tentative client feel safe and well cared for, with a personalized experience on every visit. It's why clients worth over a hundred million dollars trust our crews at their homes when nobody is there.

See how we train
A WindowWorks technician training on the mock roof at our facility

In their words

Folks who let us into their homes.

Our customers LOVE our crews

“Connor and Jake were the greatest, most efficient, polite and professional guys to ever grace our property in a long time. We are so happy with their installation and the lights. Thank you for providing the service and for sending such a friendly and proficient crew!”
Melinda Koethe
“Fantastic crew! Exceptional knowledge, courtesy, efficiency, and attention to detail. It was a smooth experience from beginning to end. True pros!”
Christine Frishholz
“My metal roof has been transformed from a debris loaded eyesore to a lovely Tahoe blue crown! Connor and Emily worked hard to return my rooftop to pristine. I trust their careful preparation and clean up and am now ready for summer. Thank you!”
Raeann E
“I have wanted lights on the top of my house for 14 years, tonight Window Works made my dream come true. Connor and Jake are absolutely fabulous and did a beautiful job. I must say everyone at Window works who I have had contact with are the NICEST, most professional group of people.”
A Hall
“I’ve had Window Works come out at least three times to do various projects (gutter cleaning, window cleaning, and dryer vent cleaning) and every time the work is excellent and thorough. The employees are extremely professional, courteous, and just really nice. Would recommend to anyone.”
Megan Harrison
“Connor and his team are always professional and courteous and they did a great job on my windows. I have used them annually for several years and I am very happy with the service from Window Works.”
Diane Risan
“Worked with this company and had a great experience. Craig, Connor, and the whole team genuinely care about delivering high-quality 5-star work and taking care of their customers. Great people, strong work ethic, and attention to detail all around. I 100% recommend them to anyone looking for reliable cleaning services.”
Jack Broadwell
“Craig, Conner and Conner were fantastic. Very considerate of our dogs and our moving boxes. They thoroughly checked the house for water leaks and even helped to remedy some drainage issues they found for us. Would highly recommend!!”
Jeff Barnes
“Connor and his crew did a fantastic job! Very professional and helpful, gave us lots of information and choices so we could get the most out of our money. They are very careful and conscientious about making sure they don't damage anything and leave everything looking much better than when they started! We are return customers and highly recommend them.”
Cathy Jenner
“Conner and his team were great. Showed up on time, was polite and professional, did a great job on our roof and gutters. We will definitely uses WindowWorks again!”
Kevin Reynolds
“They were great at communicating with us. The men were friendly, efficient, and thorough, dealing with screens as well as the glass. We have large windows on the second floor, skylights, and solar panels. All are sparkling clean. Highly recommend Window Works.”
Nancy O. Bent
“Connor and Jake did a great job of fitting our lights to our taste and need. And it was like having friends or family here to help out. I would recommend them to anyone needing not only Christmas decorating, but any other outside house and roof jobs done.”
Julia Spangler
“You can’t go wrong with Window Works and Connor! His work-ethic is exceptional, as is his professionalism and demeanor.”
Christopher Brucker
“Connor and his team do amazing work! This is the third year in a row I have used their window cleaning service. They are very detailed and put a little extra TLC in their work.”
Lisa Rae Riley
“Absolutely wonderful both in job and in demeanor. Conner is an excellent representative who explains things well and ensures a fantastic job is done.”
Valorie Osterman
“WindowWorks just did our roof and windows. Conner explained everything they were doing, answered my questions, and took care of business. I've used them for several years, and this company is great professionally and personally.”
Ed Morrison
“On time, friendly, excellent explanation of the work to be done, great work ethic with attention to details, and the roof looks great! Thank you Connor, Solomon and the Window Works Property Services family! We will spread the word.”
Kit Eldredge

See the difference

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